Account set-up

What do you want to set up?

• I want to set up my primary email account
• Creating BT Email addresses

  If you do not already have a BT email address, you’ll no longer be able to create one; this option was withdrawn on 26th October 2022. If you already have a BT email address, you can continue to create up to 11 additional email addresses.

• Can I move my BT Email address to another account?

  Need to move your BT email address to another account? This guide explains when it’s possible, what you’ll need, and how to complete the process quickly and securely.

• Add email sub-accounts to a BT ID

  Want to move your BT email address to another account? This guide explains when it’s possible, what you’ll need, and the steps to make the move quickly and securely.