Email security

Here are some things that may help you

• How can I tell if my email account is no longer secure?

  If your account has been secured, find out how to recover it and guard against the same problem in the future.

• How to create strong passwords and keep them secure

  Read our helpful advice on creating strong passwords, from choosing different passwords for each account you own to using a mix of letters and numbers.

• How to deal with spam in BT Email

  Inbox full of junk? How to deal with spam and other unwanted emails, including how BT's spam filters work and how to use features like blocking senders.

• Is the email I've received genuine?

  Learn about phishing email scams and how to protect yourself.

• What are Spam, Phishing and Spoofing?

  Learn how to identify and protect yourself from spam, phishing, and spoofing emails with BT's expert guidance. Discover tips to secure your inbox, recognise online scams, and keep your personal information safe.

• I've got a "failed delivery message". What does this mean?

  Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem".