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Change your Wireless Network Name (SSID) and Wireless Password/key

When you save your new wireless settings, you will be disconnected from the network. 

Go to your device’s Wi-Fi settings and enter the new details to reconnect to your Whole Home Wi-Fi network.

You can change your network name and password from either the app or a web browser:

From the My BT app:

  1. Select More. 
  2. Select Your Wi-Fi network.
  3. Select Manage your Wi-Fi settings .
  4. Select Change your Wi-Fi name and password.
  5. Enter your new Wi-Fi network name and/or password 
  6. Select Save

Using a web browser:

  1. Make sure you are connected to your Whole Home Wi-Fi network.
  2. Enter 192.168.1.254 in your internet browser address field.
  3. Enter your Admin password.
  4. Select Login.
    (Admin password is printed on your wireless settings card located on the back of your discs)
  5. Select Settings, then Wireless.
  6. Enter your new network name and password and click on Save.

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