This product has been discontinued and is no longer available from BT.
Product details
Broadband home network extender
- Uses your home’s electrical wiring to extend your broadband network anywhere in the house
- Works with all broadband providers
- Link with other HomePlug AV powerline adaptors
- AV500 powerline and N300 wireless technology
- Compatible with AV200 technology devices
- Up to 500 Mbps for smooth multiple HD / 3D streaming
- Secure wireless network – no configuration necessary
- Simple push-button WiFi connection set-up with your hotspot
- Two Ethernet ports for multiple wired devices
- Also available as a kit with the Broadband Extender 500 Flex
- Find out more about Wi-Fi Home Hotspots
Documents
You will need Adobe Reader to view PDF documents
Software
Download the latest software for the Wi-Fi Home Hotspot 500
Product helpdesk information
If your product is within warranty:
By phone: 0808 100 6116
Monday to Friday 9.00am to 5.30pm
Saturday 9.00am to 2.00pm
By email: btconnectedhome@bt.com
If your product is out of warranty, please call the Technical Help and Support Desk on 0808 100 6116
Spares information
Replacement parts, including batteries, line cords, additional handsets, etc, are available from BT's recommended agent on 0800 980 8999.
FAQs and troubleshooting tips