I can't watch a TNT Sports recording on Sky
Please try these steps:
- Check other TNT Sports recordings to see if this is a temporary issue.
- Try recording a new TNT Sports programme to check if the issue persists.
- If the issue only affects TNT Sports recordings and continues, please call us on 0800 111 4567.
If all recordings are affected, there may be an issue with your set-top box. You’ll need to speak to Sky or your satellite service provider for further help.
My TNT Sports recording missed the end or beginning
Sometimes live sport can over-run, disrupting the TV schedule. For example, a football match might go into extra time without the TV guide being updated. Programmes afterwards may then start later than planned. It’s exciting during a close game, but frustrating if your recording misses the end.
It's worth checking other TNT Sports recordings to see if it's happening regularly.
If all recordings are affected, not just TNT Sports, there may be an issue with your set-top box. If you're watching on the Sky Digital Satellite Platform, you'll need to speak to Sky or your satellite service provider for more help.
If you regularly miss recordings while watching on EE TV, please call us on 0800 111 4567.