There's a problem with my home phone

Here are some answers to help you

• Quick tests for your phone line

  Run quick checks to fix phone line problems before contacting BT. Test your socket, cables and equipment to avoid unnecessary engineer call‑out charges.

• Problems with my service

  This page has quick links to answers to the most common problems you may have with the Digital Voice service. These problems include making and receiving calls, or problems with your phone or extensions.